14 August 2026

Defects, from finding to sign-off

The most expensive defect is the one nobody follows up. It was spotted on site, it's in the report somewhere, and six months later it's still there, because between the inspection and the fix, it lived in a PDF instead of a system.

Saundy Inspect treats defects as first-class records with a lifecycle, not lines in a document. Here's how the journey works.

Raised the moment you find them

You don't "log a defect" in Saundy Inspect — you answer the inspection form, and the defect logs itself. Flag a severity on an answer, and a defect is raised on the spot, attached to the exact question, answer, and photos that evidence it.

Because the defect carries its evidence with it (the question, the answer, and the photos), nothing arrives as a vague line in a spreadsheet, and nothing gets quietly lost between the site and the register.

One defect, every unit it affects

Real defects don't respect unit boundaries. A leak in a shared stairwell is one problem, but it affects every flat off that stairwell, and most systems make you choose between logging it once (and losing track of which units it touches) or logging it eight times (and closing it eight times).

In Saundy Inspect, a single defect spans all the units it covers. When you raise it, sharing across the covered units is the default, with a per-unit toggle when a finding really is specific to one flat. And when the fix is verified, one sign-off closes the defect everywhere at once, with no hunting down seven duplicates.

A register the whole firm works from

Every open defect lands in the firm-wide defects register, alongside review cards on the job page for working through a single inspection's findings. The lifecycle is deliberately simple (Open, then Closed), but the audit trail underneath is complete: who raised it, who signed it off, and if it turned out the fix didn't hold, who reopened it and why. Reopening requires a reason, and every event stays on the record.

Sign off in the field

Verification happens where the defect is, not where the desk is. The mobile app lets a surveyor sign off a defect on site, even with no signal. The sign-off queues on the device and syncs when coverage returns, the same way the rest of the app works offline.

Nothing falls through the cracks

Put together: findings become defects automatically, defects carry their evidence with them, shared problems are tracked once and closed once, and the register means the follow-up is a work queue rather than an archaeology exercise.

Try it on your next inspection: start a free 14-day trial, no card required.

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